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Privacy Statement

 

Taxperience Privacy Statement

Most recently updated on 16 May 2018

Taxperience Group Holding1, hereafter referred to as Taxperience, is committed to keeping the information entrusted to us confidential and to protect it. As part of this fundamental obligation, Taxperience measures to properly protect and use personal data (personal information) collected online.

In principle, we only collect personal data that are provided on a voluntary basis by website visitors, for the purpose of offering such persons information, job vacancies and/or services. In this "Privacy Statement" you can read how we collect, use, share and protect the personal data obtained by us.

1. Acquisition and use of personal data
We acquire personal data about you if you choose to provide them, for instance by contacting us by email or by filling in the contact form on our website (www.taxperience.nl). Your personal data will not be used for purposes other than the purposes for which you provided the data to us, unless we receive your consent or unless this is obligatory or allowed in any other way as a result of statutory provisions, professional standards or quality regulations, or for optimisation of the quality of our service provision.

Two examples: If you send us a CV online when you apply for a position at Taxperience, we use the data provided by you to determine whether there are any suitable job vacancies at Taxperience for you. When you send us an email requesting information about Taxperience, we use your email address and other information provided by you to answer your request.

Taxperience usually only collects the personal data necessary to meet your request. If additional, optional data are requested, you will be informed of this at the time these data are collected.

Under legislation in the Netherlands we are allowed to process personal data as long as we have a reason to do so under the law. The law also stipulates that we inform you of that reason. In processing your personal data, we act in accordance with one of the following grounds for processing:

Performance of an agreement: if processing of  personal data is necessary to meet our obligations under an agreement.
Statutory obligation: if we are required by law to process your personal data to meet a statutory obligation, such as keeping financial records for tax purposes or providing information to a government or law enforcement agency.
Legitimate interest: we can process data about you if this is necessary to protect our legitimate interest, provided this is not overridden by your interests.
Your consent: if necessary, we ask your specific consent to process certain personal data about you. We do not collect more personal data than strictly necessary for the purposes for which you have given your consent. You can withdraw your consent at any time by contacting Taxperience at privacy@taxperience.nl
Taxperience only collects special personal data if the data subjects provide these to us on a voluntary basis or if collection of these data is necessary or permitted under legislation or regulations. Special personal data are data on, for example, racial or ethnic origin, political opinions, trade union membership, religious or philosophical beliefs, health, sex life, criminal convictions or criminal offences. Be careful when you provide special personal data to Taxperience and only provide special personal data to Taxperience if you give explicit consent to  Taxperience  to process this information for legitimate purposes. When in doubt whether the provision of special personal data to Taxperience is necessary or relevant for specific purposes, please contact Taxperience at privacy@taxperience.nl. 

1.2. Social media
Taxperience website may include functionalities that refer to social media (Twitter and LinkedIn). Personal data that you provide via these social media may be collected and used by other members of the social media application. These interactions are subject to the privacy policy of companies that make this application available. We have no control over and are not responsible for these companies or the way in which they use your data.

Personal data that you provide via a social media functionality of Taxperience may be shared with other users of that social media functionality (unless stated otherwise at the time of data collection) over whom we have limited or no control.

1.1. Cookies, IP addresses and Google Analytics
A "cookie" is a small piece of text that a website places in the browser of the device (e.g. computer or smartphone) with which you visit the website. The cookie enables the website to recognise your device and is also used to improve website performance. This includes solving compatibility problems to recognise your browser type or to improve the performance of websites (e.g. to load page content more quickly).

An "IP address" is a number that is allocated to your computer when you gain access to the internet. Computers and servers use IP addresses to recognise each other and to communicate. The IP addresses linked to visitors may be stored for reasons of IT security and systems diagnosis.

In addition to their functional character, IP addresses and cookies can also be used to retrieve personal data about website visitors. However, Taxperience  has a policy of organising its website in a privacy-friendly manner.

We therefore do not retrieve personal data by means of cookies and/or IP addresses of our website visitors.

Concretely, this means that we have entered into a data processing agreement with Google, that your IP address will be anonymised prior to visiting our websites, that we do not share personal data with Google, and that options for advertising purposes and user IDs are inactivated in Google Analytics.

There is no cookie bar on our website, because we only use session cookies to enable proper performance of the website. We simply do not collect any personal data by means of cookies and/or IP addresses.

1.2. Social media
Taxperience website may include functionalities that refer to social media (Twitter and LinkedIn). Personal data that you provide via these social media may be collected and used by other members of the social media application. These interactions are subject to the privacy policy of companies that make this application available. We have no control over and are not responsible for these companies or the way in which they use your data.

Personal data that you provide via a social media functionality of Taxperience may be shared with other users of that social media functionality (unless stated otherwise at the time of data collection) over whom we have limited or no control.

2. Sharing and international transfer of personal data
We do not share any personal data with third parties, except in so far as necessary for our legitimate professional and business requirements or to handle your requests, and/or in so far as statutory provisions or professional standards dictate or allow this. This includes the following:

Our service providers: Taxperience works with partners, service providers or agencies that have a good reputation, which is why we allow them to process your personal data on our behalf. Taxperience only transfers personal data to them if they meet our strict requirements on data processing and security. We only transfer the personal data they need to provide their services.

In the event of reorganisation of our company or sale of our company to another organisation: Taxperience may also provide personal data related to the sale, allocation or other transfer of business activities of the website to which the data relate.

Courts of appeal, courts of law and law enforcement or regulatory agencies: Taxperience may provide personal data in response to requests from courts of appeal, courts of law and government or law enforcement agencies, or if this is necessary or conducive to comply with applicable laws, instructions or rulings of courts of appeal or courts of law, or government regulations.

Audits: provision of personal data may also be necessary for data protection or data security audits and/or to investigate a complaint or security risk or respond to it. 

In some cases, Taxperience may exchange personal data about you with different external companies or service providers or suppliers that act on our behalf to help them meet your requests.

In addition, Taxperience may transfer certain personal data across geographical boundaries to other Taxperience member firms or external companies that partner with us or act on our behalf. Taxperience may also retain your personal data in a different jurisdiction from the one in which you are domiciled. Transfer of personal data by Taxperience always complies with applicable (privacy) legislation and regulations.

Taxperience may also disclose personal data in response to requests from government or law enforcement agencies or if this is necessary to comply with applicable laws, court orders or government regulations. This may also be necessary for data protection or data security audits and/or to investigate a complaint or security risk or respond to it. Taxperience  does not sell personal data to third parties. Neither will Taxperience transfer personal data provided by you to third parties for their own direct marketing.

3. Options
You will, in general, not be asked to provide personal data to Taxperience online, but we may ask you to provide certain personal data so that we can give you additional information about our services and events. Taxperience may also ask your consent to use your personal data in a

certain manner, and you have the option of granting or refusing this consent.

If you opt to subscribe to certain services, you can unsubscribe at any time by following the instructions included in each message. If you decide to unsubscribe to a service or message, we aim to remove your personal data as soon as possible, but we may require additional information before we can process your request.

If you want to prevent that cookies identify you during your visit to our websites, you can change the settings of your browser so that all cookies are refused or that you will see a message when a cookie is sent, as described above under "Cookies". Please note that certain parts of our website may no longer perform properly if you opt to refuse cookies.

4. Your rights
If you have provided personal data to Taxperience, you have the following rights:

Access and rectification: you have a right to access these data. This is also called the data subject's right of access. If we acknowledge that we are obliged to provide you with your personal data, we will do so free of charge. Before we provide your personal data to you, we may ask for proof of identity and sufficient information about your interactions with us to help us retrieve your personal data. If the data that we keep on you are incorrect, you can ask us to rectify the personal data. 
Objection to processing: you have the right to object to the processing of your personal data by us if we no longer have the right to use these; to require that we remove your data if we store them too long; or to require, under certain circumstances, that processing is subject to restrictions. 

You can submit a request or exercise these rights by sending an email to privacy@taxperience.nl. We will take all reasonable and practical measures to meet your request, in so far as this is in accordance with applicable legislation and professional standards.

5. Security and integrity of data
Taxperience has implemented suitable security measures and procedures to protect personal data against unauthorised forms of use, misuse, modification or destruction. Despite the extreme efforts by Taxperience, no absolute guarantee can be given for protection against all threats. We will ensure, to the best of our ability, that your personal data can only be accessed by persons who absolutely need them. Persons who have access to these data are obliged to keep them confidential.
We will also do everything reasonable to only retain personal data for as long as necessary to meet a request from the data subject or until that person asks us to erase the data.

6. Links to other websites
Please note that the websites of Taxperience may contain links to other websites, including websites maintained by other Taxperience member firms and to which instead of this Privacy Statement other, possibly deviating, privacy statements may apply. We advise users to read the privacy policy of each website before providing personal data.

7. Amendment of this statement
Taxperience may amend this Privacy Statement from time to time to align it with our current data protection practices. After the statement has been amended, we will change the "most recently amended" date at the top. We recommend that you re-read this Privacy Statement regularly to keep up to date on the way in which Taxperience protects your data.

8. Questions about privacy and enforcement
Taxperience is committed to protecting your online personal data. If you have any questions or remarks about our administration of your personal data, you can send an email to privacy@taxperience.nl  You can also use this email address if you are in doubt whether our Privacy Statement is complied with. You are, at any rate, always entitled to submit a complaint to the Dutch Data Protection Authority.

 

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1 In this document, "Taxperience Group Holding B.V." ["we", "us" and "our"] refers to Taxperience Group Holding B.V. (also doing business under the trade name Taxperience), its legal successor(s) and/or the (legal) entities appointed by it, as well as the (group) companies within the meaning of Section 2:24b of the Netherlands Civil Code. Taxperience Group Holding B.V is registered with the Chamber of Commerce under number 60461039.